IT with one owner and a written scope
Most small businesses run their IT on whoever set it up last. Managed IT from Sharktech Global puts the devices, user accounts, Microsoft 365 tenancy and cloud services the business depends on under one team, with what is covered written down before work starts.
It sits alongside any Launch Your Dream business suite, so the website, the automation and the IT underneath them come from one provider. What applies to your business is scoped on the discovery call and set out in your proposal.
Scoped to your business
What we look after is agreed up front and written into your proposal.
One provider
Website, automation and managed IT from the same team.
Best for businesses whose IT has grown one fix at a time and now needs a single owner.
How it works
A defined scope, a clear handover, and support during published business hours. Stated plainly, including what it does not cover.
What happens
- A discovery call on the systems you run
- A written scope and proposal
- Setup, documentation and handover
- Support Monday to Friday, 9am to 6pm AEST
What it does not cover
- Hardware supply, repair and on-site break-fix work
- Third-party software licences bought in your own name
- Incident response for systems Sharktech does not monitor
- Regulatory certification, which we prepare you for but cannot issue
